Documentation

Detailed guides for all AgeVerify Shield features

📋 Rules & Targeting🎨 Theme Customization Verification Methods⚖️ Compliance & GDPR📊 Statistics & Analytics🔌 API & Integration
📋

Rules & Targeting

Control when and where age verification is displayed

Global Rules

Rules that apply to your entire store. Ideal as base protection for all products.

Collection Rules

Rules for specific collections like 'Alcohol' or 'Tobacco'. Available from Basic plan.

Product Rules

Targeted rules for individual products. Overrides Collection and Global rules.

Scheduling

Rules with start and end dates. Perfect for time-limited promotions. From Pro plan.

🎨

Theme Customization

Design the appearance of the verification modal

Templates

Start with pre-built designs. Choose from Modern, Classic, Dark and more.

Colors & Gradients

Customize background, buttons and text colors to match your brand.

Logo & Images

Upload your own logo and use background images (from Pro plan).

Animations

Choose entry and exit animations like Fade, Slide, Bounce and more.

Verification Methods

Different ways to confirm age

Button Click

Simplest method: Visitor clicks 'I am 18+' button. Available in all plans.

Birthday Input

Visitor enters their birthdate. App calculates age automatically. From Basic plan.

Checkbox Confirmation

Visitor must check a box to proceed. From Basic plan.

⚖️

Compliance & GDPR

Legal protection and data privacy

GDPR Compliance

No personal data is permanently stored. Sessions are anonymous and temporary.

Audit Log

Logging of all verifications for compliance documentation. Retention varies by plan.

Compliance Links

Add links to Terms, Privacy Policy and Imprint directly in the modal.

📊

Statistics & Analytics

Insights into your age verification performance

Dashboard Overview

Daily, weekly and monthly statistics on verifications, rejections and dropoffs.

CSV Export

Export audit logs and statistics for reports and compliance documentation. From Pro plan.

🔌

API & Integration

Programmatic access for developers

REST API

Full API access for custom integrations. Enterprise plan only.

Metafield Sync

Rules are automatically synced as metafields for theme integration.

🔧 Common Issues

The modal doesn't appear in my store

Check if the app embed is enabled (Theme → Customize → App embeds). Make sure at least one active rule exists.

Verification is blocking all pages

Check your rule scopes. A global rule applies to the entire store. Use Collection or Product rules for more targeted control.

Changes are not showing

Shopify caches themes aggressively. Clear your browser cache or wait a few minutes. In preview mode, changes appear immediately.

Still have questions?

Check out our tutorial or contact our support team.

View TutorialContact Support