Documentation
Detailed guides for all AgeVerify Shield features
Rules & Targeting
Control when and where age verification is displayed
Global Rules
Rules that apply to your entire store. Ideal as base protection for all products.
Collection Rules
Rules for specific collections like 'Alcohol' or 'Tobacco'. Available from Basic plan.
Product Rules
Targeted rules for individual products. Overrides Collection and Global rules.
Scheduling
Rules with start and end dates. Perfect for time-limited promotions. From Pro plan.
Theme Customization
Design the appearance of the verification modal
Templates
Start with pre-built designs. Choose from Modern, Classic, Dark and more.
Colors & Gradients
Customize background, buttons and text colors to match your brand.
Logo & Images
Upload your own logo and use background images (from Pro plan).
Animations
Choose entry and exit animations like Fade, Slide, Bounce and more.
Verification Methods
Different ways to confirm age
Button Click
Simplest method: Visitor clicks 'I am 18+' button. Available in all plans.
Birthday Input
Visitor enters their birthdate. App calculates age automatically. From Basic plan.
Checkbox Confirmation
Visitor must check a box to proceed. From Basic plan.
Compliance & GDPR
Legal protection and data privacy
GDPR Compliance
No personal data is permanently stored. Sessions are anonymous and temporary.
Audit Log
Logging of all verifications for compliance documentation. Retention varies by plan.
Compliance Links
Add links to Terms, Privacy Policy and Imprint directly in the modal.
Statistics & Analytics
Insights into your age verification performance
Dashboard Overview
Daily, weekly and monthly statistics on verifications, rejections and dropoffs.
CSV Export
Export audit logs and statistics for reports and compliance documentation. From Pro plan.
API & Integration
Programmatic access for developers
REST API
Full API access for custom integrations. Enterprise plan only.
Metafield Sync
Rules are automatically synced as metafields for theme integration.
🔧 Common Issues
Check if the app embed is enabled (Theme → Customize → App embeds). Make sure at least one active rule exists.
Check your rule scopes. A global rule applies to the entire store. Use Collection or Product rules for more targeted control.
Shopify caches themes aggressively. Clear your browser cache or wait a few minutes. In preview mode, changes appear immediately.
Still have questions?
Check out our tutorial or contact our support team.